Client: Global Clinical Research Organization (CRO)
Solutions Used: HealthMatch™
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The CRO struggled with slow patient recruitment and site activation for oncology and rare-disease trials — limiting clinical research enablement.
Manual eligibility screening delayed timelines, while incomplete data restricted diversity in participant cohorts.
Hart deployed HealthMatch™, leveraging unified, de-identified datasets within Hart Platform to automate patient-to-protocol matching and advance clinical research enablement.
Researchers accessed real-time cohort feasibility dashboards using validated datasets across 12 participating sites.
45% reduction in trial recruitment timelines
37% improvement in patient diversity and eligibility accuracy
Full regulatory auditability for trial matching processes
Accelerated feasibility from 90 days to 2 weeks
— VP, Clinical Operations, Global CRO
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The payer’s data team needed to unify clinical, claims, and pharmacy data for performance reporting and risk adjustment
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The institution maintained five legacy EHR systems for compliance, costing millions annually and limiting healthcare data modernization ROI.
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Behavioral health and acute care systems operated separately, creating incomplete patient records and compliance gaps — a common barrier to healthcare interoperability success.
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The client managed 18 separate EHR systems across 12 hospitals and hundreds of clinics. Historical data was fragmented,